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DXC Connect
Insurance Executive Forum | Singapore

23 – 24 July 2025
An invitation-only forum for executive leaders from DXC Technology’s insurance customer community

Connecting DXC Technology’s insurance customer community

DXC Insurance Software & BPS is on a customer-driven journey to be the biggest and best insurance software and BPS provider in the world. We recognize that one of the things that makes us unique is our DXC Connect community, a network of insurance professionals from around the world who use our solutions to power their business. Through meaningful gatherings, we connect members of our community to participate in thoughtful discussions, learn valuable industry and product information, and share feedback and insight.

Executive forums are our most exclusive events, reserved for leaders from our customer community. We are pleased to host our third annual executive forum in Singapore from 23 – 24 July at Raffles Singapore hotel.

What to expect at DXC Connect Insurance Executive Forum

Through general sessions, product breakouts, roundtable discussions and unique networking experiences, executive forum attendees will:

  • Connect with peers, DXC team members and industry leaders to discuss the trends affecting our industry and how to address them
  • Learn about DXC’s commitment to meet you where you are on your digital journey, protecting your investments, extending the value you receive and partnering with you for transformation
  • Explore innovations to help you drive growth and better serve your customers in the dynamic insurance environment
  • Share feedback about how DXC Insurance Software & BPS can best support you — now and in the future

Learn what past executive forum attendees have said about the event

“High-calibre plenary sessions and panel discussions, engaging and insightful breakout sessions with industry peers, and good networking opportunity. The conference was very, very well organized.”

“It was very helpful to network with other customers facing similar problems/issues and collaborate on how we can help each other and/or avoid having to figure it out alone.”

“Good speakers. Great networking events. Plenty of information on product updates. Had everything a good conference needs.”

“The conference was a great opportunity to learn about DXC’s strategy and roadmap, network with other customers and provide feedback to DXC on their products.”


High-level agenda

DXC Connect Insurance Executive Forum is all about creating meaningful connections – connecting members of our community to learn valuable industry and solution information, while sharing feedback and insights. Executive forums are much more than one-time events. They have become important milestones in our strategic planning. Through the agenda below, attendees will participate in meaningful discussions and provide critical input to guide future DXC Insurance Software & BPS investments.

 
Please note that this agenda is subject to change. Times are in SGT.
 

5:30 p.m. – 8:30 p.m. | Welcome reception and dinner
Each year, executive forum attendees report that one of the most valuable aspects of the conference is the networking among DXC customers, partners and team members. As we officially begin our time together, we invite you to build connections that will enrich your event experience while enjoying dinner and drinks.

8:00 a.m. – 9:00 a.m. | Breakfast and networking
Start your day with coffee, cuisine and conversations that will fuel your morning!

9:00 a.m. – 9:15 a.m. | Welcome
Sashi Rajagopal, Director, Insurance Software, APJ-MEA, DXC Technology
Join us as the formal agenda for our executive forum begins. During the opening remarks, you’ll learn what to expect from the forum, as well as how to make the most of our time together.

9:15 a.m. – 10:30 a.m. | General session | Keynote
Ray August, President, Insurance Software & BPS, DXC Technology
And guests

Delivering on our commitments to meet you where you are and act based on your feedback, DXC Insurance Software & BPS is continuing to invest in areas that help you maximize the value you receive from your DXC solutions. Through product demonstrations, customer stories and engaging discussion of market dynamics, Keynote will explore results and achievements from the past year, along with DXC’s strategic vision for the future.

10:30 a.m. – 11:30 a.m. | General session | Agentic AI: The intelligence architecture that will redefine insurance
Bill Pieroni, Global Strategy and Growth Leader, Insurance Software & BPS, DXC Technology
The insurance industry is undergoing a once-in-a-generation transformation driven by agentic AI—intelligent systems capable of adaptive, self-directed decision-making across the value chain. As early adopters accelerate past lagging incumbents, the gap between capability maturity levels grows into a structural divide, reshaping cost models, customer experiences and competitive dynamics. This session will showcase practical, high-impact examples of AI in underwriting, claims and benefits, and outline what it takes to transition from automation to orchestration. The presentation addresses strategic imperatives and real-world execution paths through the lens of 5 key questions:
  • What is agentic AI, and how does it differ from conventional automation or machine learning approaches?
  • In what ways can agentic AI reinvent core insurance capabilities?
  • What are the risks of failing to fully leverage agentic AI?
  • How does agentic AI enable structural cost reduction, improved margins and scalable growth?
  • What technology, talent and governance elements are essential to successful AI transformation?

11:30 a.m. – 12:45 p.m. | Lunch and networking
Continue making valuable connections with members of the DXC community over lunch. Exchange ideas and continue conversations from the morning sessions with members of the DXC team, partners and peers!

12:45 p.m. – 2:00 p.m. | Breakout session | Ingenium keynote: Strategies for reducing technical debt and driving modernization
Sada Kalidas, Global Product Leader, Ingenium, DXC Technology
DXC is committed to empowering our global Ingenium customer community with enhanced capabilities that reduce technical debt and drive modernization. Join our experts for an in-depth look at DXC’s modernization strategies—including cloud migration, platform transformation, and accelerator programs—designed to help you maximize the value of your Ingenium investment. Learn how we’re addressing your feedback through simplified, consolidated and innovative solutions that support your digital transformation journey. Discover our Protect, Extend, Transform framework, explore real-world success stories, and connect with peers to share insights and collaborate on shaping the future of Ingenium together.
 
Breakout session | Integral keynote: Transforming together
Neil Trussler, Global Product Leader, Integral, DXC Technology
Join this session to explore how we are supporting your transformation journey through new and enhanced solutions and services. During this session, we will demonstrate recent innovations to support your business priorities and discuss how your feedback has influenced these developments. Whether you are considering a transformation to DXC Assure Integral, or looking to extend your heritage solution, you will learn how DXC can help support your business priorities.
 
Breakout session | London Market spotlight and Q&A
Bob James, Chief Executive Officer, Velonetic
Chris Kirby, Global Product Leader, Commercial & Specialty, DXC Technology
Patrick Molineux, Vice President, Global Offerings, Insurance Software & BPS, DXC Technology
Steve Reid, Global Product Leader, Broking, DXC Technology

Broking and Commercial & Specialty attendees are invited to join this informal, discussion-based session with DXC and Velonetic leaders to explore what’s happening in the London Market – and what it means for markets around the world, including here in Singapore.
 
Breakout session | Reinsurance keynote: Empowering transformation and operational excellence
Bjornar Evenshaug, Global Product Leader, Reinsurance, DXC Technology
Through DXC solutions, our ecosystem partnerships and our thriving community, we empower the reinsurance market to drive digital transformation and operational excellence. During this session, we’ll showcase the general availability of Assure Reinsurance and Assure Cede and highlight collaboration and results from early adopters. We’ll examine capabilities that deliver real-world value and business efficiency, including secure APIs, emerging AI features, and managed services supporting your operations.

2:00 p.m. – 2:30 p.m. | Networking break

2:30 p.m. – 3:30 p.m. | Breakout session | Innovation for the future of Global Specialty Insurance
Bob James, Chief Executive Officer, Velonetic
Chris Kirby, Global Product Leader, Commercial & Specialty, DXC Technology
Patrick Molineux, Vice President, Global Offerings, Insurance Software & BPS, DXC Technology
Steve Reid, Global Product Leader, Broking, DXC Technology 

Join this session, designed specifically for our Broking, Commercial & Specialty and Reinsurance attendees, to explore how DXC is shaping the future of specialty insurance with globally supported, AI-enabled, SaaS-based innovation. We will review new and enhanced capabilities, solutions and partnerships designed to increase automation, reduce costs, address capability debt and ensure scalable, connected operations across markets.
 
Breakout session | Transforming L&A: Innovations to guide and accelerate your journey
For L&A customers considering their transformation approach, this session will examine in more detail recent innovations to support your transformation journey. From charting your path with Health Check, to capabilities offered through Managed Services, Assure Platform and Assure BPM, to investments we are making to accelerate your journey, we will review the various solutions to support your individual journey and next steps to consider when you are ready!

3:30 p.m. – 3:45 p.m. | Break

3:45 p.m. – 4:50 p.m. | General session | Roundtable discussions
In these discussion-based sessions, you’ll connect with others in the same product family as you, along with DXC experts. What will you discuss? Anything that is top of mind for your group – from exploring announcements made in morning sessions to sharing best practices and industry trends. This session is all about fostering connections among community members and learning from your perspectives.

4:50 p.m. – 5:00 p.m. | Closing remarks
As the formal agenda for the executive forum concludes, we’ll highlight key insights and what to expect next for the DXC Connect Insurance Community.

5:00 p.m. – 5:30 p.m. | Reception

5:30 p.m. – 8:30 p.m. | Networking dinner
Join us for an evening of connection and conversation. During the reception and networking dinner, you will enjoy exceptional cuisine and drinks while building relationships with industry peers, partners and DXC experts. Exchange insights, build connections and spark collaboration that will last long after the event concludes!

Speakers

Speakers will include DXC leaders and community members and industry professionals. Our 2025 speakers will be announced as the event approaches. Speakers from our 2024 event included:

Speakers
Ray August
President, Insurance Software and Business Process Services
Joel Dane
Director, Alliances and Partnerships
Bjornar Evenshaug
Global Product Leader, Reinsurance
Annmarie Fini
Vice President, Product and Customer Ecosystem, Insurance Software & BPS, DXC Technology
Chad Hersh
Head of Worldwide Market Development, Life Insurance, AWS
Sadasivan Kalidas
Product Owner, Ingenium Product Family
Chris Kirby
Global Product Leader, Commercial & Specialty
Alex Lim
Senior Director, JAPAC, Partner and Alliance
Sashi Rajagopal
Director, Insurance Software & BPS, Asia Pacific, Middle East & Africa
Neil Trussler
Global Product Leader, Integral

People attending a session

Registration

This is an invitation-only event, and seats are limited. When completing your registration, please use the email address your invitation was sent to. Registration requests from other email addresses will not be accepted.
Jet wing

Venue and travel

DXC Connect Insurance Executive Forum will take place at Raffles Singapore, located at 1 Beach Road. Opened in 1887, Raffles Singapore is one of the few remaining great 19th century hotels in the world. Located in the heart of Singaporeʼs business and civic district, the hotel is just 20 minutes from Changi Airport and a 2-minute ride on the Mass Rapid Transit system (MRT) from the bustling Orchard Road shopping area.

Additional hotel and travel details will be provided when you complete your registration.
Question marks

FAQ

Have questions? We have answers. Review the Frequently Asked Questions for information about attire, your dining experience, where to pick up your badge and more.

Thank you to our Event Sponsors

AWS

Reimagine insurance business processes in the cloud and create business value with DXC Technology and AWS.

ServiceNow

ServiceNow makes the world work better for everyone. Our cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow.


If you have any questions about the hotel, event logistics or special requests, please contact DXC Connect Events.